Welcome to z-image.app ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our service.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
A. Personal Data You Provide to Us
- Account Information: When you register for an account, we collect your name and email address.
- Payment Information: When you subscribe to a paid tier, we collect payment information through our third-party payment processor (e.g., Stripe). We do not store your full credit card details on our servers.
- Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message, and any other information you may choose to provide.
B. Data We Collect Automatically
- Usage Data: We automatically collect information about your interactions with our service. This includes the number of files you process, the types of documents, processing times, and features used. This helps us manage our free tier and improve our service.
- Log and Device Data: Like most websites, we collect information that your browser sends to us. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and other diagnostic data.
- Cookies: We use cookies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
C. Content You Provide for Processing
- Uploaded Documents and Images: We process the files (images, PDFs, etc.) that you upload to provide the OCR service. We refer to this as "User Content." We do not claim ownership of your User Content. Please see our Terms of Service for how this data is handled.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and service.
- Process your transactions and manage your paid subscription.
- Create and manage your account and authenticate you as a user.
- Improve, personalize, and expand our service.
- Understand and analyze how you use our service to enhance user experience.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates, and for marketing purposes.
- Prevent fraud and ensure the security of our service.
3. Sharing Your Information
We do not sell your personal information. We may share information with third parties in the following situations:
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Content Moderation: To ensure compliance with our Terms of Service, we may scan, analyze, and review user-generated content (including prompts and generated images). We reserve the right to remove content that violates our policies, including but not limited to NSFW, adult, or prohibited content.
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With Service Providers: We may share your information with third-party vendors and service providers that perform services for us, such as payment processing, data analysis, email delivery, and hosting services.
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For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
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To Protect Our Rights: We may disclose your information to protect and defend our rights or property, or to prevent or investigate possible wrongdoing in connection with the service.
4. Data Security and Retention
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Uploaded User Content for processing is typically deleted from our active servers shortly after processing is complete, unless otherwise required for support or legal reasons.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
To exercise these rights, please contact us at [email protected].
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]